Publications

Over the years I have transitioned from work in academic spaces to functional product work. In doing so, my publications have done the same, transitioned from academic publications, posters, and presentation, to UX blogs. Take a look below!

Functional Publications and Blogs

Designing for Experts without Being an Expert

Publication: Bentley University User Experience Center Blog

I have spent years designing for people with a decades of expertise enabling them to do their expert jobs. This is not easy. In this blog I outline a process that has enabled me to do this successfully, so you can too.

The Value of UX Shadowing in Medicine

Publication: UX Collective Blog

I love shadowing medical professionals. Steve Krug frequently says you learn more by seeing what people do than by hearing them talk about it and that could not be more true in medicine. There is no substitute for experiencing the emotions and actions of a patient and their clinician first hand.

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Say Less: A Guide to Communication Self-Improvement

Publication: Medium

People who have worked with me might say I’m the last person who should be writing this. I think that’s exactly why I should write it. I have struggled with this throughout my career but have incrementally improved at it. I thought I’d share how.

Creating a Culture of Self-Reflection and Mutual Accountability

Publication: Joural of User Experience

In the real world sometimes we have to test our own designs. After a consulting project where this was necessary, I decided to publish what we learned about how to do this to effectively minimize bias and maximize results.

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